Return Policy and Warranty

Avion Oak stands behind its products with industry-leading warranties and customer service. 

WARRANTY INFORMATION

The Avion Oak Warranty is intended for defective parts/products. Any product purchased on avionoak.com has a 30-day money back guarantee if you are not completely satisfied. For any product within its warranty period, a replacement product will be sent out in a timely manner. 

You can also register your Avion Oak product to receive premium benefits, one of which is an extended product warranty of 2 additional years! Fill out our Product registration form, in just a few simple steps to take advantage of these benefits.

For any inquiries regarding our warranty or registration, please email info@avionoak.com with your name and order information, and we would be happy to assist you further.

RETURNS

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. 

To redeem a replacement under warranty, please email us the following information:
-Order Confirmation/Order ID
-Product Name/Title (in cases of multiple orders)
-Brief description of the issue(s) along with picture(s) of the damage

CONTACT INFORMATION

For fast, courteous service, please email our Customer Service Team. If you prefer, you can also complete our online form, and we will respond to your request within 24 hours.

  • Email: info@avionoak.com